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Express Scripts and Tricare on Twitter and other social media
Yikes, a week of a much needed medication on hand and the refill is disapproved by Express Scripts/Tricare! What next? We have been a beneficiary of the military medical system for almost 43 years and have found it to be caring, responsive and helpful in most cases but last week we ran into an illogical response to a refill request for a non-formulary medication. I did find a new way to reach out when we needed help quicker than “you can appeal, provide documentation and fill out the paperwork”, etc, etc when you have a week’s worth of medication left. Our family doctor had tried to explain but received…